Shipping policy
Orders are dispatched 6 days a week (Sun - Mon), excluding Bank Holidays. Orders placed after 5pm Friday or on Saturday will be dispatched on Sunday.
We will send you an email confirmation once your order has been dispatched.
Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.
We strive to ensure our delivery information on site is as accurate as possible. However, on some occasions, packages may be delayed due to factors out of our control.
Standard Delivery
Tracked Standard Delivery is free on all UK Mainland orders over £70 and your order will be delivered within 7 working days. For orders under £70, the Standard Delivery option is £4.95 dispatched via Evri.
Evri will send additional delivery updates by email. If you provide a phone number, they will also send an SMS to pre-advise you of the delivery time.
If you don’t receive your parcel within the projected timeframe after we send you a dispatch email, please contact us. You have 30 days after receipt of a dispatch email to contact us in event of a non-delivery. Refunds cannot be made after this time.
UK Mainland Next Day Delivery
Our tracked Unique Fashion Next Day service is available on orders to most UK Mainland addresses placed before 5pm and is charged at £6.95 on orders under £70, and £3.95 for orders over £70. Evri will send additional delivery updates by email. If you provide a phone number, an SMS will be sent to pre-advise you of the delivery time. On the email/SMS from Evri, there are options to change or divert the delivery.
Alternatively, a service through UPS is available. This service is charged at £9.95 and delivery time is approximately 1-2 working days. (Working days exclude weekends). If you don’t receive your parcel within the projected timeframe after we send you a dispatch email, please contact us.
You have 30 days after receipt of a dispatch email to contact us in event of a non-delivery. Refunds cannot be made after this time.
ParcelShops
Have your order delivered to one of 4,000+ ParcelShops in the UK. This service is free on all UK Mainland orders over £45. UK Mainland Orders should arrive within 7 working days. For orders under £45, the Standard Delivery option is £4.95. Unique Fashion will send additional delivery updates by email. If you provide a phone number, an SMS will be sent to pre-advise you of the delivery time. On the email/SMS from Evri, there are options to change or divert the delivery.