Contact information
Get in touch
We're here to help! Whether you have a question about your order, need help with a return, or just want to know more about our products — our support team is ready to assist you.
The fastest way to reach us is by email at contact@britbunt.com. You can also call us at +44 7901 352277 during business hours. We aim to respond to all enquiries within 1 business day.
Order support
For questions about an existing order — including tracking, changes, or cancellations — please include your order number in your message so we can assist you as quickly as possible.
Returns and refunds
We offer a 30-day return policy, in addition to your statutory rights under UK consumer law. If you'd like to start a return or report a problem with your order, please email us at contact@britbunt.com with your order number and a brief description of the issue. Our team will guide you through the process and respond within 1 business day.
Our location
Britbunt
532A Barking Road
London, E13 8QE
United Kingdom
Business hours
Monday – Friday: 9:00 AM – 6:00 PM GMT/BST
Saturday – Sunday: Closed
We are closed on UK bank holidays.